top of page


1. Terms and Conditions


These general terms and conditions apply to all deliveries from Cuciniale GmbH (hereinafter Cuciniale) to consumers.

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.



The purchase contract is concluded with Cuciniale GmbH, owner: Holger Henke, Oberhof 13, 88138 Weißensberg, commercial register: District Court of Kempten, HRB 11419.

Conclusion of contract

The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.

By clicking the "Buy Now" button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order.

Right of withdrawal

If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.

If you, as a consumer, make use of your right of withdrawal according to Section 4.1, you have to bear the costs of the return.

For the rest, the regulations that are reproduced in detail in the following apply to the right of withdrawal

2. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must send us a clear statement (e.g. a letter sent by post or an e-mail) to Cuciniale GmbH, Oberhof 13 – 88138 Weißensberg, Tel. 08382 9110 410 and to revoke this contract. If you make use of this option, we will immediately send you (e.g. by e-mail) confirmation of receipt of such a revocation.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we must reimburse you for all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. In the case of forwarding items (e.g. Sandia 60-4), these costs amount to a maximum of €250.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


- End of revocation -

Our voluntary return guarantee

Regardless of the aforementioned right of withdrawal, you can return portable PIRI PIRI hobs within the scope of our 30-day money-back guarantee for up to 30 days without giving a reason.

In this case we have to repay all payments that we have received from you, including the delivery costs, immediately and at the latest within fourteen days from the day on which we have received the goods back or you have provided proof that you have returned the goods returned, whichever is earlier.

Built-in hobs are excluded from this voluntary regulation.

3. Other Terms

Prices and shipping costs

The prices stated on the product pages include the statutory VAT and other price components as well as free delivery to your home or curb.



Delivery is currently only within Germany. For other countries please contact directly

The delivery time is up to 10 working days. Any deviating delivery times are indicated on the respective product page.

Our delivery obligation, in particular the delivery date, is subject to the proviso that no event beyond Cuciniale GmbH's control affects Cuciniale GmbH's business activities, in particular that the delivery by Cuciniale GmbH can take place on time due to the delivery by its own suppliers, production and all necessary logistics services.



Payment can be made either by credit card, Apple Pay, Giropay, Klarna Sofortüberweisung or Paypal.

Retention of ownership

The goods remain our property until full payment has been made.

Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link: We are willing to participate in a dispute settlement procedure before a consumer arbitration board to settle disputes with consumers. The responsible consumer arbitration board is: Universal Arbitration Board of the Federal Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, To settle the disputes mentioned, we will participate in a dispute settlement procedure before this body.

Company name: Cuciniale GmbH


Telephone: +49 8382 9110 410

Fax: +49 3222 3943 273

Address: Oberhof 13,

Country Germany

bottom of page